Packaging didn't hold up

I have ordered many times before and always 5 star. however, this time I doubled my order and the packaging did not hold up resulting in me receiving an empty envelope. Sticker Mule was quick to correct the issue and is working to reprint and reship my items to me at no additional cost to me. I love their products and will continue to order. Noone is perfect and stuff happens. This has just cost me to be late on what I needed the stickers for.