The email on my proof said Puptown616@gmail.com but the proof was too small to see that you made it say "puptowng15@gmail.com"

The email on my proof said Puptown616@gmail.com but the proof was too small to see that you made it say "puptowng15@gmail.com" How you can mess that up, idk. I need either a refund or a new set of 10 magnets because these are useless.