What should I do if a payout amount is incorrect?

If you believe a payout from your Sticker Mule Store is incorrect, you can review the payout details from your Earnings dashboard.

Payouts are processed individually for each order and are based on the revenue generated from that specific order, including applicable markup and/or commission.

Check your payout status

From your Earnings dashboard, locate the order in question and check its payout status.

• Pending: Payouts are issued 5 days after an order ships. If 5 days haven't passed yet, your payout may still be processing.

• Complete: The payout has been processed through your connected Stripe account.

You can also review the revenue amount shown for the individual order in your Earnings dashboard. Because payouts are processed per order, you may receive separate payouts for different orders rather than one combined payment.

What if the amount still looks incorrect?

If the payout shows as Complete but the revenue amount or payout still doesn't look right, contact us. We'll review the order and payout details and help determine if there's an issue.

If your payout is still Pending and more than 5 days have passed since the order shipped, contact us and we'll take a look.