6303369

Could have been fantastic

Donetta Stewart

These were memorial buttons for my dad. I sent them the artwork and specifications created by my son who is a graphic designer. The first proof came back with the text to appear on the backside of the button upside down. The second proof came back completely blank. The third proof was exactly right, so I approved it for production and waited for my buttons. When I received them, they had produced the buttons from the first proof with the upside down text on the back. I brought this to their attention and they gave me a $5 credit on my next order with no offer to correct their mistake. Too bad, because produced using the correct 3rd proof these could have been great. They are usable because the front is correct, but I am really disappointed.

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