6314676

Quality Control Needs to Catch Missing/Defective Buttons Before Shipping.

Paul punla

I did not want to complaint, however my order of 100 buttons came with 21 duds. They were either missing pins, edges falling apart, or the metal backing itself is there without the design. When running a business it is necessary for us to offer speed and quality for customers. This is affecting me because that is 21 items I cannot sell and it hurts my bottom line. 2 or 3 is fine but 21 out of the 100 really kills the vibe. Nevertheless, buttons are still consistent with my original design and quality expectations.

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