A review for Die cut stickers by Bill Allemon.
This was my first order with Sticker Mule. I previously used another popular online service for custom die-cut stickers, but had a terrible experience. The other company first lost my order and then had to reschedule my print job. They were unwilling to expedite the job as a courtesy nor expedite shipping. As a result, I didn’t have my order in hand when I left for an overseas business trip. Extremely disappointing. I have a bad feeling the company had a polished website, but in reality was working out of their mother’s basement!
My experience with Sticker Mule was the complete opposite. The online ordering process was very easy. I was told when I would receive a proof of my order for review and received it as promised. I was also given the opportunity to setup an alert to notify me when it was ready, so I didn’t have to monitor my inbox. The job was processed on time, which was refreshing, and my order was shipped ahead of schedule. Basically, Sticker Mule provides the customer a conservative delivery date and then works to exceed expectations. You don’t need an MBA to know this is a wise customer service strategy. I would definitely recommend Sticker Mule to others. There’s simply no reason to go anywhere else.