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Excellent customer service and excellent replacement masks!

Stephanie AB

I took a chance at ordering these masks with the mixed reviews, and I am glad I did. The first batch of masks I received were impressive, the material and the flexible metal piece for the nose was nice, however, they did not fit my husband's face or my face what so ever, there were huge gaps on the sides. Even with adjusting the sides or using the ear savers, the gap could not be fixed. I reached out to customer service and within 2 days I received a replacement set! The replacement set is excellent and matches with what is shown online- the material is just as nice as the first batch, there is a slit on the side to insert a filter, there isn't a flexible metal piece for the nose, but the mask overall contours to my face and fits comfortably and snug. The ear savers were also improved with curved ends that are smooth. I would definitely order more of these and recommend to others!

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