Returns & refunds

We maintain a less than 1% defect rate. However, if there is an issue with your order, contact us and provide a photograph that indicates a problem. We'll reproduce any defective i…

How do I return my order if I'm not satisfied?

Contact us and attach a photograph that indicates the problem and we will address it accordingly. We typically do not require a physical return.

What if my order is delivered late?

You're entitled to a store credit if your order is delivered beyond the promised date. Please contact us so we can help. Related FAQ: When will my order arrive?

Can I return my order if I do not like it?

If there is a problem with your order, contact us and attach a photograph that indicates the problem and we will address it accordingly. Quality issues are rare, but they happen on…

What do you mean by satisfaction guarantee?

If there's a quality problem with your order, contact us and we will replace any defective units for free.