Returns & refunds

If there is a quality issue with your order, contact us and include a photo clearly showing the problem. Once we verify the issue, we'll work to make it right.

Since every order is custom-made, we do not accept returns or provide refunds or reprints for reasons unrelated to quality, such as changing your mind, ordering the wrong size, or preferring a different product.

Returns and refunds policy

• Please contact us within 72 hours of delivery to report a quality issue.

• We may require you to return the defective order before we issue a reprint or refund. If a return is required, we'll provide a shipping label and cover the shipping cost.

• If we verify that we made an error, we'll reprint or refund your order within 5 days.

• Reprints use the original production time and shipping method.

• Label dispenser return requests must be made within 14 days of delivery. Faulty parts may be covered under our 2-year warranty.