Artwork

  • What file formats do you accept?

    We accept all standard artwork formats. Send us your artwork and we'll provide an online proof within 4 hours. You can request changes to your proof and we will make them for free…
  • How do I indicate a cut line in my artwork?

    We'll automatically create a cut line for you and show how we intend to cut your custom stickers by providing an online proof. You can request changes to your proof until it looks…
  • How can I provide optimal transfer sticker artwork?

    When designing your transfer sticker, there are a few simple guidelines to ensure the best possible quality. File preparation is completely optional. Feel free to upload your desig…
  • How do I design a transfer sticker?

    When designing your transfer sticker, there are a few simple guidelines to ensure the best possible quality. File preparation is completely optional. Feel free to upload your desig…
  • Can I request a change after I approve my proof?

    No, changes cannot be made after proof approval. Review your proof carefully before approving it. Once it's approved we automatically add your order to our production queue and aim…
  • Why did the size of my sticker change during proofing?

    Size changes may be necessary to make sure your artwork’s original proportions are maintained. We will also update the price accordingly and display any changes on the proof scree…
  • How do I increase the resolution of my artwork?

    For best print quality, we recommend uploading vector artwork or high resolution images at 300 PPI or better. You can increase artwork resolution automatically by using Upscale. O…
  • What if my artwork is low quality?

    If your artwork is low quality, we will let you know and recommend next steps, such as using Upscale to increase the resolution of your image for free, or using Redraw to upgrade y…
  • Can you print Pantone colors?

    We automatically convert Pantone colors to their CMYK equivalent values for printing. Pantone colors are created by mixing ink precisely to match using a proprietary mixing system…
  • What kind of changes can I request to my proof?

    Sticker Mule allows you to request unlimited changes to your artwork and digital proof for free before you approve your proof. Although we cannot design your artwork from scratch,…
  • Are templates available?

    Yes, we offer templates for all of our products in PDF, EPS and PSD formats. Additionally, we offer hexagonal templates. Just select our die cut stickers for hexagon shaped artwor…
  • Can you resize my artwork for me?

    We accept all artwork formats, but the ability to scale up artwork depends whether it is vector or raster format. Vector artwork can be scaled up infinitely. You can upgrade any i…
  • Can you print neon colors?

    No, we're not able to print neon colors.
  • How do I setup my artwork for full bleed printing?

    Specify you want full bleed printing when uploading artwork and if possible, we'll make sure your design is printed to the edge of the sticker, without a white border. It's not ne…
  • How can I find the PPI of my artwork?

    PPI stands for "pixels per inch" and represents the resolution of your artwork. Although DPI is a more commonly used term, when it comes to your artwork’s resolution PPI or Pixels…
  • How do I upload multiple images when ordering?

    Generally, we require 1 line item per design. To upload multiple images you would add a line item for each image. However, if you are ordering sticker sheets then you can upload m…
  • How long do I have to approve my proof?

    Your delivery date is dependent on your proof being approved by 5pm EST. Your proof must be approved before 5pm EST or your delivery date will move forward the corresponding number…
  • Can I order blank stickers?

    Yes! Blank stickers are a great option for handwritten labels, custom-shaped notes, or fun art projects. Simply upload a blank document, or download and use the one found here, and…
  • Can you print RGB colors?

    Yes, we will maintain the RGB color profile of the artwork depending on the product. Since RGB has a larger range of colors than CMYK, some RGB colors are difficult or impossible t…
  • How do I flip my transfer sticker design so that I can apply it to the inside of a window?

    You can request this in your artwork instructions and we’ll take care of it for you. Or, if you prefer to handle it yourself, we've provided some simple instructions: Photoshop O…
  • How do I order stickers without a white border?

    If you leave instructions for us to print "full bleed" when uploading artwork then we will prepare an online proof without the border if possible. Additionally, you can always requ…
  • What are your letter size and font requirements for transfer stickers?

    Transfer stickers are perfect for custom lettering and typography. However, depending on size of the font and overall size of the sticker, there are a few artwork requirements to e…
  • How will you modify a complicated transfer sticker design?

    Our transfer stickers allow for a great level of detail and complexity. However, some complicated designs may require modifications before going to production. Large transfer stick…
  • Is it possible to update artwork I just submitted?

    Yes, you can update artwork by either emailing us the changes you want or, when you receive your first proof, you can select "request changes" to provide us with new instructions a…
  • Is there a minimum thickness for a white border around my stickers?

    The minimum it can be is 1/16" (0.0625") and the default thickness is 1/10" (0.1"). However, the border is not required so if you prefer full bleed printing that's doable too. Let…
  • Can you add text to my artwork?

    Yes, we can add text to your design. Let us know what you want in your artwork instructions and, ideally, specify your desired font, size and color.
  • How do you tell the dimensions within a PDF?

    Mac OS Preview (7.0): File > Open Tools > Show Inspector (if hidden) Click the Crop tab in the Inspector Tools > Rectangular Selection Under Crop in the Inspector will be the…
  • Why are some RGB colors difficult to match?

    RGB is additive and made up of light, where the more colors you combine the brighter and closer it gets to white. The less colors you combine the closer it gets to black. This expl…
  • What is your minimum font size?

    6 pt font size is required for adequate legibility. Fonts vary based on weight, color, and style. Certain fonts can be made smaller than others. If your artwork contains a font sm…
  • How do you add a border in Photoshop?

    Preparing your artwork with a border and/or cut line will help ensure that your sticker will be cut exactly as you intended. The process is slightly different depending on your fil…
  • How do I share artwork?

    You can share artwork through the reorder tab. Hover over an artwork that you'd like to share and select “Share”. From here, you can either: Share with an individual using a secr…
  • Why was my item sent back to proofing?

    Although rare, our production team may send a transfer sticker design back to proofing if we run into problems during cutting or weeding. We try to be as flexible as possible, but…
  • If I send in a physical sticker/picture can you match it?

    No, we cannot reproduce a design based on an existing product. We would not be able to match the existing colors without a digital file. We also do not allow customers to send in p…
  • How do I cancel a proof?

    If you have more than one unapproved proof, you can cancel it without canceling your entire order. To cancel a proof, view it and click order details, then click "cancel this item"…
  • Artwork specifications for die cut stickers

    Here are some general guidelines on our artwork requirements for custom stickers and labels. This does not include transfer stickers or vinyl lettering. Please note the requirement…
  • Do I need to outline my fonts?

    If your artwork is in vector format, it's important to outline your fonts. Here's how:
  • Are there limits to the file size I can upload?

    The maximum file size supported is 20MB. Related: Are there limits to the file size I can upload in Upscale?
  • Can you print gradients on clear stickers or labels?

    All of our clear stickers & clear roll labels are printed with a white ink layer behind your design to preserve opacity. Because of this white ink layer, we cannot create semi-tran…
  • Raster vs. Vector

    Raster images are made up of a bunch of tiny pixels, while vector images are made from mathematical paths. When it comes to printing, we recommend using vector artwork whenever po…
  • What's the recommended line thickness?

    We recommend at least a 1pt line thickness to ensure quality and legibility. However, there are several factors, such as artwork contrast and PPI, that can affect the visibility of…
  • Can you remove a watermark from artwork?

    No, we are unable to remove watermarks from artwork. We respect the individual rights of artists and their artwork and are unable to remove watermarks from any artwork.
  • Using photography for stickers

    You can use any photograph to make photo stickers as long as the resolution is at least 300 Pixels Per Inch (PPI). You can determine your photo's PPI by using the calculator below…
  • Why am I unable to upload artwork?

    If you're having trouble uploading artwork, simply click the link to "skip this step and send artwork later" below the artwork upload form. You'll be able to proceed through checko…
  • How can I specify the correct colors for print?

    To ensure the closest match to your desired color for print, we recommend setting up your artwork files in CMYK color mode. Otherwise, if you'd like to specify your own CMYK value…
  • Can you print gradients on acrylic products?

    All of our acrylic charms, custom pins & custom keychains are printed with a white ink layer behind your design to preserve opacity. Because of this white ink layer, we cannot crea…
  • Can I reuse my artwork on a new order?

    Yes, artwork repurposing makes it easy to use previous designs on new orders. After choosing a product, size and quantity, you can choose to upload new artwork or select a past des…
  • How does auto approving proofs work?

    During checkout, our system will scan your artwork to determine if a proof is necessary. If you submit high-quality artwork, you'll have the option to skip the proof approval proce…