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Local Currency Not Applied - Advertisement was misleading

Mark Manh-Long Nguyen

I ordered 100 stickers for $37. However, the website and advertisement did not account for my location in Canada, and I was charged $51 CAD instead. The option to change the currency for my location was not easy to find, and was not applied to my profile when it was created. I think this should be a standard for an e-commerce site in 2023 and am dismayed that I was not charged the amount I thought I would be charged for this product. The stickers themselves are of good quality, but I am disappointed that the amount I would be charged and the options to change the currency offered were not clear. Thanks for your attention to my review. ________________________________ ADDENDUM: Moments after submitting this review, Bria from Sticker Mule contacted me with a clarification and tips on making future orders in line with my expectations. While I still believe some improvements can be made to the website to make sure non-US clients can avoid confusion, I fully credit Sticker Mule for following up and helping alleviate my previous impression of their customer service. As such, I'm raising my review to a four stars, Kudos to them!

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