Not delivered

Despite the order status shows as DELIVERED, I couldn't find the package anywhere. UPS service is getting unreliable. In this case it is not even about the value, since it was a sample, but I lost the opportunity window to show the product in time to my customer. As a graphic designer and printing broker, I have to rely on suppliers (products and services) and unfortunately I can't afford uncertainties. Going to find a local printer even if prices might be higher.