Artwork

  • What is your minimum font size?

    6 pt font size is required for adequate legibility. Fonts vary based on weight, colour, and style. Certain fonts can be made smaller than others. If your artwork contains a font s…
  • What's the recommended line thickness?

    We recommend at least a 1pt line thickness to ensure quality and legibility. However, some factors, such as artwork contrast and PPI, can affect the visibility of lines. Your artw…
  • Raster vs. Vector artwork

    Raster images are made up of a bunch of tiny pixels and are great photographs or highly detailed artwork. Vector images are made from mathematical paths and are ideal for drawings…
  • What file formats do you accept?

    We accept all standard artwork formats. Send us your artwork, and we'll provide an online proof within 4 hours. You can request changes to your proof, and we will make them for fr…
  • How do I setup my artwork for full bleed printing?

    Specify you want full bleed printing when uploading artwork and if possible, we'll make sure your design is printed to the edge of the sticker, without a white border. It's not ne…
  • How do I increase the resolution of my artwork?

    For best print quality, we recommend uploading vector artwork or high-resolution images at 300 PPI or better. If you're not sure what the resolution of your artwork is, you can le…
  • Why did the size of my sticker change during proofing?

    Size changes may be necessary to make sure your artwork’s original proportions are maintained. Otherwise, your artwork may become stretched or skewed: We will also update the pric…
  • How can I find the PPI of my artwork?

    PPI stands for "pixels per inch" and represents the resolution of your artwork. Although DPI is a more commonly used term, when it comes to your artwork’s resolution, PPI or Pixels…
  • Artwork specifications for die cut stickers and labels

    Here are some general guidelines on our artwork requirements for custom stickers and labels. This does not include transfer stickers or vinyl lettering. Please note the requirement…
  • Can I reuse my artwork on a new order?

    Yes, artwork repurposing makes it easy to use previous designs on new orders. After choosing a product, size, and quantity, you can select to upload new artwork or select a past de…
  • Can I request a change after I approve my proof?

    No, changes cannot be made after proof approval. Review your proof carefully before approving it. Once it's approved, we automatically add your order to our production queue and ai…
  • How do you add a border in Illustrator?

    Preparing your artwork with a border and/or cut line will help ensure that your sticker will be cut exactly as you intended. The process is slightly different depending on your fil…
  • Can you add text to my artwork?

    Yes, we can add text to your design. Let us know what you want in your artwork instructions and, ideally, specify your desired font, size and color.
  • Why am I unable to upload artwork?

    If you're having trouble uploading artwork, simply click the link to "skip this step and send artwork later" below the artwork upload form. You'll be able to proceed through checko…
  • Can you print gradients on clear stickers or labels?

    All of our custom clear stickers, clear labels, and front adhesive stickers are printed with a white ink layer behind your design to preserve opacity. Because of this white ink lay…
  • Can you print Pantone colours?

    We automatically convert Pantone colours to their CMYK equivalent values for printing. Pantone colours are created by mixing ink precisely to match using a proprietary mixing syste…
  • Can you remove a watermark from artwork?

    No, we are unable to remove watermarks from artwork. We respect the individual rights of artists and their artwork and are unable to remove watermarks from any artwork.
  • How do I indicate a cut line in my artwork?

    We'll automatically create a cut line for you and show how we intend to cut your custom stickers, labels, magnets, and acrylics by providing an online proof. You can request change…
  • What kind of changes can I request to my proof?

    Sticker Mule allows you to request unlimited changes to your artwork and digital proof for free before you approve your proof. Although we cannot design your artwork from scratch,…
  • Can you print RGB colours?

    Yes, we will maintain the RGB colour profile of the artwork depending on the product. While RGB colours don't print in the RGB range, we maintain the colour profile to achieve a b…
  • Can you resize my artwork for me?

    We accept all artwork formats, but the ability to scale up artwork depends on whether it is vector or raster format. Vector artwork can be scaled up infinitely. You can upgrade mo…
  • How can I specify the correct colors for print?

    To ensure the closest match to your desired colour for print, we recommend setting up your artwork files in CMYK colour mode. Otherwise, if you'd like to specify your own CMYK val…
  • Is it possible to update artwork I just submitted?

    Yes, you can update artwork by either emailing us the changes you want or, when you receive your first proof, you can select "request changes" to provide us with new instructions a…
  • How do I order stickers without a white border?

    If you leave instructions for us to print "full bleed" when uploading artwork then we will prepare an online proof without the border if possible. Additionally, you can always requ…
  • How do I share artwork?

    You can share artwork through the reorder tab. Hover over an artwork that you'd like to share and select “Share”. From here, you can either: Share with an individual using a secr…
  • How do you add a border in Photoshop?

    Preparing your artwork with a border and/or cut line will help ensure that your sticker will be cut exactly as you intended. The process is slightly different depending on your fil…
  • How do you tell the dimensions within a PDF?

    Mac OS Preview (7.0): File > Open Tools > Show Inspector (if hidden) Click the Crop tab in the Inspector Tools > Rectangular Selection Under Crop in the Inspector will be the…
  • Why are some RGB colours difficult to match?

    RGB is additive and made up of light, where the more colours you combine the brighter and closer it gets to white. The fewer colours you combine, the closer it gets to black. This…
  • How do I upload multiple images when ordering?

    Generally, we require 1 line item per design. To upload multiple images you would add a line item for each image. However, if you are ordering sticker sheets then you can upload m…
  • What if my artwork is low quality?

    If your artwork is low quality, we will let you know and recommend next steps, such as using Upscale to increase the resolution of your image for free, or using Redraw to upgrade y…
  • Is there a minimum thickness for a white border around my stickers?

    Our minimum border size is 1.59 mm, and the default thickness is 2.54 mm. However, the border is not required, so if you prefer full-bleed printing, that's doable too. Let us know…
  • Are templates available?

    Yes, we offer templates for all of our products in PDF, EPS, AI and PSD formats. Additionally, we offer hexagonal templates. Using our templates is completely optional and you ca…
  • Are there limits to the file size I can upload?

    The maximum file size supported is 20 MB. Related article: How do I share a large file with you?
  • Do I need to outline my fonts?

    If your artwork is in raster format, then there is no need to outline your fonts. If your artwork is in vector format or has vector text on top of a raster image, then it's importa…
  • How does auto-approving proofs work?

    During checkout, our system will scan your artwork to determine if a proof is necessary. If you submit high-quality artwork, you'll have the option to skip the proof approval proce…
  • Using photography for stickers

    You can use any photograph to make photo stickers as long as the resolution is at least 300 Pixels Per Inch (PPI). You can determine your photo's PPI by using the calculator below…
  • Can you print gradients on acrylic products?

    All of our custom acrylic charms, custom pins & custom keychains are printed with a white ink layer behind your design to preserve opacity. Because of this white ink layer, we cann…
  • Can you print neon colors?

    No, we're not able to print neon colors.
  • If I send in a physical sticker/picture can you match it?

    No, we cannot reproduce a design based on an existing product. We would not be able to match the existing colors without a digital file. We also do not allow customers to send in p…
  • Can I order blank stickers?

    Yes! Blank stickers are a great option for handwritten labels, custom-shaped notes, or fun art projects. Simply upload a blank document, or download and use the one found here, and…