Satisfaction

  • What do you mean by satisfaction guarantee?

    If there's a quality problem with your order we will replace any defective units for free.

  • Returns & refunds

    We maintain a less than 1% defect rate. However, if there is an issue with your order, contact us and provide a photograph that indicates a problem. We will reproduce any defective items after veri...

  • How do I return my order if I'm not satisfied?

    Contact us and attach a photograph that indicates the problem and we will address it accordingly. We typically do not require a physical return.

  • What if my order is delivered late?

    You're entitled to a store credit if we deliver your order beyond the promised date. Please contact us so we can help. Related FAQ: When will my order arrive?

  • What if I receive the incorrect quantity?

    We aim to be within 10 percent of your requested order amount. It's more likely there will be extra units in your shipment. But, if your order is short, we will rush a reprint of the missing units ...

  • Can I return my order if I do not like it?

    If there is a problem with your order, contact us and attach a photograph that indicates the problem and we will address it accordingly. Quality issues are rare, but they happen on occasion and we ...