Satisfaction

  • Returns & refunds

    We maintain a less than 1% defect rate. However, if there is an issue with your order, contact us and provide a photograph that indicates a problem. We'll reproduce any defective i…
  • How do I return my order if I'm not satisfied?

    Contact us and attach a photograph that indicates the problem and we will address it accordingly. We typically do not require a physical return.
  • What if my order is delivered late?

    You're entitled to a store credit if your order is delivered beyond the promised date. Please contact us so we can help. Related FAQ: When will my order arrive?
  • Can I return my order if I do not like it?

    If there is a problem with your order, contact us and attach a photograph that indicates the problem and we will address it accordingly. Quality issues are rare, but they happen on…
  • What do you mean by satisfaction guarantee?

    If there's a quality problem with your order, contact us and we will replace any defective units for free.