Gifts do not expire, so you're welcome to claim yours at any time. However, please note that the gift giver may choose to cancel the gift before it's been claimed. If that happens, we recommend reaching out to the sender directly, if possible. If you're unable to connect with them, feel free to [get in touch](https://www.stickermule.com/uk/support/contact) with us—we'd be happy to assist you!

 Gifts do not expire so you're welcome to claim yours at any time. Learn more about claiming gifts in this FAQ!

How long do I have to claim a gift?

Stores

No, an account isn't required to claim your gift. Once someone sends you a gift, you'll receive an email notification with a link to claim it. Simply enter your shipping address, click "Claim my gift," and we'll get started on creating your custom item.

No, an account isn't required to claim your gift. Learn how to claim a gift in this FAQ!

Do I need an account to claim my gift?

Notify makes it easy to import your subscriber list! Below are step-by-step instructions. 

1. Create a CSV file using the correct formatting. You'll need to use a spreadsheet tool such as Excel or Google Sheets to create your subscriber list. In your spreadsheet, label cell A1 __Full Name__. Label cell B1 __Email__. Then, enter the email address and full name of each of your subscribers in their corresponding rows. 

2. Download your spreadsheet in .csv format. To do this, go to __File>Download>Comma Separated Values (.csv)__.

3. In Notify, go to your __Subscribers tab__ and click __Add subscribers__.

4. Upload your .csv file.

5. Add your subscribers. For each column in your file (like name or email), select the matching field from the drop-down menu, so we know what data you want to import. Then, click __Import subscribers__ to finish.

Your subscriber list is now available to add to your segments! 

<WistiaVideo videoId="78d0xk9zh6" />


Notify makes it easy to import your subscriber list! Learn how to do so in this FAQ!

How do I import a subscriber .csv file?

Notify

Our [magnets](https://www.stickermule.com/uk/products/custom-magnets) have a 317.36 kilogram force per square metre pull strength, allowing them to securely adhere to cars and stay put at highway speeds. Their durable material resists rain, snow, and sleet. Made from 15mil (0.38mm) material, they offer a stronger hold, better adhesion, and a more aerodynamic design than the 20mil (0.5mm) or 30mil (0.726mm) magnets sold by many competitors.

Flexible magnets generally won't damage car paint if used properly, but we recommend the following best practices to keep your car and your magnet in good shape.

- __Apply to a clean, flat metal surface__ with no dents or deep curves.
- __Remove and reposition regularly (weekly is ideal).__ Be sure to remove any trapped dirt or debris and clean any moisture that might have collected under the magnet.
- __Store flat when not in use__ to prevent warping.
- __Avoid applying over decals or vinyl wraps.__
- __Avoid prolonged exposure to extreme heat__ (such as direct sun), which may compromise the magnet's backing.

Follow these tips, and your [custom car magnet](https://www.stickermule.com/uk/uses/car-magnets) will serve you for years to come!

Magnets will securely adhere to cars and generally won't damage car paint if used properly. Learn more about car magnet use and care in this FAQ!

Will magnets stick to cars? Will they damage car paint?

Magnets

[Standard magnets](https://www.stickermule.com/uk/products/custom-magnets) can be custom cut to any shape and are available in sizes from 19 mm × 19 mm to 914 mm × 609 mm. They are cut from a sheet of flexible and durable magnetic material.

[Acrylic magnets](https://www.stickermule.com/uk/products/acrylic-magnets) can also be custom cut to any shape and are available in sizes from 19 mm × 19 mm to 76 mm × 76 mm. The design is printed onto acrylic material, and a 10 mm round magnet is then attached to the back of the acrylic.

Some other notable differences between the two types of magnets include:

![chart listing the differences between standard and acrylic magnets](https://storage.googleapis.com/sm-content/blog/2e7e4cb7-f598-4789-bc90-792bd78a15b2)

![Image showing the front and back of both standard and acrylic magnets on an orange background](https://storage.googleapis.com/sm-content/blog/c6f62b53-63aa-42c7-b8cb-33ff3747ffa9)

There are many differences between standard magnets and acrylic magnets such as material, strength, finish and thickness. Learn more about the differences in this FAQ! 

What's the difference between standard magnets and acrylic magnets?

You can apply your [DTF transfers](https://www.stickermule.com/uk/products/dtf-transfers) using an iron or a heat press. Both are easy, beginner-friendly options. Using an iron is great for the at home DIYers, while the heat press is more popular for larger scale operations.

__Using an iron__

If you're using an iron, we've found that the wool/cotton setting works best. Prepare your garment by ironing it without the DTF transfer first. Make sure you do not have the steam setting on! This will prep your surface. Then, position the transfer print side down and iron for about 20 seconds, using consistent smooth movement the entire time. Allow your garment to cool for about a minute, and then gently peel the DTF transfer backing off. 

For more detailed instructions and images, check out [How to apply DTF transfers with an iron](https://www.stickermule.com/uk/support/how-to-apply-dtf-transfers-with-an-iron). 

__Using a heat press__

If you're using a heat press, the idea is similar to that of an iron. You'll preheat the press to about 150 °C. Lay the garment as flat as possible and press it for about 10 seconds to smooth the fabric. Place the transfer print side down and press again for about 20 seconds with firm, even pressure. Then, remove the garment and allow it to cool until it's slightly warm to the touch. Finally, slowly peel the transfer backing away. 

For step by step instructions on using a heat press, check out [How to apply DTF transfers with a heat press. ](https://www.stickermule.com/uk/support/how-to-apply-dtf-transfers)

You can apply DTF transfers using an iron or a heat press. Learn how to use these methods in this FAQ!

How do I press DTF transfers?

DTF transfers

Yes! To help increase the lifespan of your custom [DTF transfers](https://www.stickermule.com/uk/products/dtf-transfers "DTF transfers"), we recommend turning your garment inside out before washing it. Wash in cold water on a gentle cycle. Air drying or drying on the lowest heat setting is ideal, as high heat can cause fading and dye migration. If your fabric is wrinkled after washing, keep your garment turned inside out and iron on low heat to keep your design looking nice and smooth. 

Yes! Learn the proper way to wash, dry, and maintain your DTF transfer in this FAQ!

Can DTF transfers go through the wash?

The biggest benefit of [DTF transfers](https://www.stickermule.com/uk/products/dtf-transfers "DTF transfers") is their customisability. They can be any size from 25 mm × 25 mm to 381 mm × 381 mm, custom cut to fit the shape of your design, and printed in full, vibrant colour. This allows you to transfer them nearly anywhere on nearly any fabric. Here are some fun ways you can use your custom DTF transfers:

__Clothing:__ The most obvious use for heat transfers is on clothing, like t-shirts, hoodies, denim jackets, and jeans. Whether you want to include a small and subtle sleeve logo or bright and bold band merch, the options are endless when it comes to customising your closet, products, and merchandise. 

__Totes and backpacks:__ Bags don't have to be boring. Personalise gift bags with names and dates, create custom totes for your business, or decorate your child's backpack or lunch bag with their favourite cartoon characters. 

__Home decor:__ Heat-activated designs can be used for more than clothing and accessories. Decorate your home by adding them to throw pillows, blankets, table runners, or a framed fabric canvas. 

__Apparel:__ Show some team spirit by creating custom jerseys, hats, and sports bags with your players' names, numbers, and mascots. 

__Accessories:__ Create custom koozies for your party or festive bandanas for your pets!

If you need some inspiration or help setting up a design for your DTF transfers, check out [Studio](https://www.stickermule.com/uk/studio), our free online design tool, to help you get started.

DTF transfers are highly customisable and can be used for clothing, totes, backpacks, home decor, apparel, and accessories. Learn more in this FAQ!

How can I use my DTF transfers?

[DTF transfers](https://www.stickermule.com/uk/products/dtf-transfers) work best on smooth fabrics with a high melting point. Cotton is the most popular choice for DTF transfers. This natural, breathable fabric is typically the easiest to work with. Polyester, a smooth, synthetic fabric, is also a top choice for heat transfer applications. 

On the other hand, textured fabrics such as linen, and fabrics with a low heat tolerance, such as nylon, may affect adhesion and appearance. Custom DTF transfers can work great on these fabrics; however, it helps to ensure they are smoothed and adjust your heat accordingly. 

Also, consider your fabric's stretch properties. Applying custom heat transfers to ribbed materials, like knit hats, or elastic materials, like spandex, may cause them to stretch and become cracked or distorted. 

Finally, DTF transfers will always apply best to clean fabrics, so ensure your materials are free of any dirt or debris prior to application.

__Related article:__ [How to apply DTF transfers with an iron](https://www.stickermule.com/uk/support/how-to-apply-dtf-transfers-with-an-iron)

DTF transfers work best on smooth fabrics with a high melting point such as cotton and polyester. Learn more in this FAQ!

What types of fabric work best for DTF transfers?

__What is DTG?__

DTG (or direct-to-garment) is when the design prints directly onto the garment. This requires the fabric to be pre-treated, which allows the ink colours to pop. A major advantage is that the ink integrates into the fabric, creating a soft, breathable feel. DTG uses digital printing technology, so there is no limit to the colours or details in the print itself.

DTG prints can withstand gentle wash cycles while retaining their colour and quality. We recommend turning your garment inside out to help preserve the print. For reference, we use DTG printing on our [custom t-shirts.](https://www.stickermule.com/uk/products/custom-t-shirts "custom t-shirts")

__What is DTF?__

DTF (or direct-to-film) is when the design prints onto a film, which can then be transferred to a garment. DTF is also a digital printing process, so the sky’s the limit when it comes to colours and design details. Garments with [DTF transfers](https://www.stickermule.com/uk/products/dtf-transfers) can also withstand gentle wash cycles with the fabric turned inside out.

A huge benefit of DTF transfers is their versatility. They can be printed in any shape and size and placed anywhere on a wide variety of products, such as branding t-shirt sleeves, customising canvas bags, or adding logos to backpacks.

DTG stands for direct-to-garment while DTF stands for direct-to-film. Learn about the differences in this FAQ! 

What's the difference between DTF and DTG?

What is the difference between DTF and DTG?

What are custom acrylic charms?

Can I change the size of the cut hole on my acrylic charm?

What size is the cut hole on custom acrylic charms?

What are the bleed requirements for custom acrylic charms?

Can you print on both sides of custom acrylic charms?

Can you print fully transparent custom acrylic charms?

Do acrylic charms have a protective film and/or laminate?

Can I request that my charm not have a cut hole?

Do custom acrylic charms come with a jump ring?

What is the maximum order quantity for acrylic charms?

What is the minimum order quantity for acrylic charms?

Acrylic charms

What are acrylic signs?

What are some common uses for acrylic signs?

How will you print my acrylic signs?

Do acrylic signs include hardware?

Can acrylic signs be used outdoors?

How do I install my acrylic signs?

How thick are acrylic signs?

How do I clean and care for my acrylic signs?

Acrylic signs

Raster vs. Vector artwork

What file formats do you accept?

How do I setup my artwork for full bleed printing?

What is your minimum font size?

Why is the backing showing through my acrylic?

Why did the size of my sticker change during proofing?

What's the recommended line thickness?

How do I increase the resolution of my artwork?

How can I find the PPI of my artwork?

Artwork specifications for die cut stickers and labels

How do I indicate a cut line in my artwork?

Can I reuse my artwork on a new order?

What kind of changes can I request to my proof?

Can you print RGB colours?

Can you resize my artwork for me?

How can I specify the correct colours for print?

Is it possible to update artwork I just submitted?

Can I request a change after I approve my proof?

How do I order stickers without a white border?

How do I share artwork?

How do you add a border in Photoshop?

How do you add a border in Illustrator?

How do you tell the dimensions within a PDF?

Why are some RGB colours difficult to match?

How do I upload multiple images when ordering?

What if my artwork is low quality?

Can you add text to my artwork?

Why am I unable to upload artwork?

Can you print gradients on clear stickers or labels?

Is there a minimum thickness for a white border around my stickers?

Are templates available?

Can you print Pantone colours?

Are there limits to the file size I can upload?

Do I need to outline my fonts?

How does auto-approving proofs work?

Can I turn my photos into stickers?

Can you print gradients on acrylic products?

Can you print neon colours?

Can you remove a watermark from artwork?

Artwork

Do you sell personalised badges?

What badge shapes and sizes are possible?

What materials are your personalised badges made with?

What is rim text?

How do I add rim text to my personalised badges?

Can I adjust the orientation of the pin on your personalised badges?

Badges

Can you customise bubble mailers?

What is the difference between a padded envelope and a bubble mailer?

What are the internal dimensions of your bubble mailers? 

Can you print on the whole custom bubble mailer?

Do you offer custom bubble mailer templates?

Bubble mailers

What are coasters?

What material are your coasters made out of?

Can you print coasters in full colour?

Do you offer double sided printing on coasters?

What coaster shapes do you offer?

Coasters

What is Commissions?

How do I sign up for Commissions?

Why do I need to be verified for Commissions?

What is the minimum age to be eligible for Commissions?

Can I have more than one account verified for Commissions?

How do I set up my store to receive commissions?

How do Commission referrals work?

What's the difference between a Commissions referral and a purchase?

When will I see Commissions earnings in my wallet?

How much commission do I make off each order my referral places?

Why didn't I receive a commission for a store purchase?

Can I earn commissions from store templates?

Is Commissions only available to US residents?

Will my previous affiliate referrals count toward Commissions?

Can I use my Commissions earnings to place Sticker Mule orders? 

How long can I receive a commission off of my referrals?

Do Teams qualify for Commissions?

Commissions

How much does delivery cost?

What do you charge for rush production?

Can you rush my order?

When will my order arrive?

Do you offer expedited ship methods?

What is your turnaround time?

Why was my shipment lost?

Will you blind ship my order?

Which states have free 1 day delivery?

Why was my order returned to you?

How will you package my stickers?

Are there any countries you don't ship to?

Can I update my delivery address on an existing order?

Do you accommodate special delivery requirements?

Does my country support electronic commercial invoicing?

Can you rush an order after approval?

Do you deliver to Mexico?

Do you allow split shipments?

Why did my order ship sooner than expected?

Do you ship internationally?

Can I require someone to sign for my order when it arrives?

Can you merge multiple orders and ship them together?

Do you offer free delivery to Hawaii?

Delivery

What are DTF transfers?

How to apply DTF transfers with an iron

How to apply DTF transfers with a heat press

What are fabric stickers?

What material are fabric stickers made from?

What surfaces will fabric stickers adhere to?

Can I write on fabric stickers?

What do fabric stickers feel like?

Will fabric stickers adhere to fabric?

Are fabric stickers similar to iron-on patches?

Can I wash fabric stickers?

Fabric stickers

What makes floor graphics different than wall graphics?

How do I install my floor graphic?

What surfaces are suitable for your floor graphics?

Will your floor graphics work on concrete flooring?

Are floor graphics easy to remove?

Floor graphics

What size are your flyers?

What is the paper weight of flyers?

Flyers

What kind of frames do you offer for framed prints?

Do framed prints come with glass or acrylic?

Can I choose whether my framed print has a mat or not?

What file types do you accept for framed prints?

Is the framed print ready to hang when it arrives? 

Can I add text or design elements to my framed print?

Framed prints

How do I apply custom front adhesive stickers?

What are custom front adhesive stickers?

What kind of adhesive do front adhesive stickers have?

Are custom front adhesive stickers removable?

Front adhesive stickers

What are Sticker Mule gift cards?

Is there a minimum order value before my gift card balance will apply?

Do I have to use all of my gift card balance at once?

Gift cards

What is Give?

How do I create a giveaway with Give?

How do I enter a giveaway on Give?

How are Give winners selected?

What if I didn't receive my giveaway prize?

Give

Can I specify areas where I don't want any glitter effect in my design?

Glitter stickers