Great product... poor packing for shipment - poor brand perception

Good morning SM! Long time SM fan here. Love what you do and the level of product quality. My last shipment of over $2500 worth of stickers was delivered in a very screwed up box... Now I understand once products leave your facility, its up the to the carrier to care/deliver packages to your customers... In this case, nothing was damaged and nothing lost. Please share with your marketing team... in the process of buying any product, opening a purchase is part of the users experience... (like buying an iPhone) its a fun, exciting process. In this case and others delivered buy SM, it seems there is no thought in packaging.. everything thrown into a box. No protection, no real opening... just a box of shambled, mixed up stickers that are tastefully shrink wrapped. Your brand (as great as it is) is impacted by the poor last step in the process. Please remedy. Your fan - Scott