Can't speak highly enough!
I recently started a business and I wanted a small round sticker to put on client key tags with one of my business logos and a QR code directly on top of it. It doubles as an identifier for me as well as a marketing tool when they get their key back. I knew I was working with a small space (1.2"x1.2") so it had to be very small, but still large enough that the QR code would work. When I came up with this idea, I googled this type of sticker. I found Stickermule, along with a few other businesses. I looked into all of them and simply for the prices, I came back to Stickermule when I was ready to put my order in. When you are starting a business, even saving a few bucks matters - and they beat out everyone on prices. About a week before I launched, I was on their website, submitted my design and was happily hit with the fact that no money is exchanged until you confirm your proof. Definitely a highlight in my book. After submitting my design, I received my proof about a half hour later. I had to edit it for the QR code. I did this about 3 times, as each time I submitted it, I got the same warning back that due to the small size and the complexity of the design behind the code, the code itself may not work. So I emailed them. It was 4:30 in the morning. I went on about what I was doing and got an email notification back a few minutes later that I had a reply. First, let me tell you that I was extremely surprised and impressed at the same time on the speed of the response. Second, Julie worked with me for the next 6 hours to help me find a solution for this. Never in my entire life have I ever had that kind of customer service! Immediate and consistent. With the help of Julie and her team, I continued to work on the QR code and settled on first ordering a sample pack to make sure that these would indeed work. I received my order and not only are they exactly what I designed, the colors are not muted and most importantly, the QR code works. They stick very well and I have no doubt they will survive a long time. I am very happy with the quality of these labels. But I'm most happy with the customer service. Stickermule has a new dedicated customer for as long as I need their product! Thanks to all of the Stickermule family 💖
