• What do you mean by satisfaction guarantee?

    If there's a quality problem with your order, contact us and we will replace any defective units for free.
  • What do you charge for rush production?

    For orders shipping within the US, it's $9 for 3 day rush production on orders less than $500. For orders less than $21, we offer a $4 rushed production option. During checkout, we…
  • Do you offer expedited ship methods?

    Yes, for US orders over $21, we offer UPS 2nd day air for free. Next-day air is also available for an additional charge. For delivery to Canada, we offer a 2-day rushed shipping o…
  • What is your turnaround time?

    Standard turnaround time for all US locations is 4 business days production plus 2-day shipping. We also offer rushed shipping options depending on your order total and destination…
  • Can I update my shipping address on an existing order?

    Yes! If your order hasn’t shipped yet, you can update your shipping address. To do this, go to the order details in your account and select Edit address.
  • Do you ship to APO and FPO addresses?

    Yes, we ship to APO / FPO addresses for free via UPS Mail Innovations. If you enter a military ZIP code on the shipping step of checkout, we will automatically identify that you in…
  • Do you allow split shipments?

    We don't support splitting one order into multiple shipments going to separate addresses. Currently, we require one order per shipping address.
  • Will you blind ship my order?

    No, we do not have the ability to blind ship orders.
  • Can I request a change after I approve my proof?

    No, changes cannot be made after proof approval. Review your proof carefully before approving it. Once it's approved, we automatically add your order to our production queue and ai…
  • How do I indicate a cut line in my artwork?

    We'll automatically create a cut line for you and show how we intend to cut your custom stickers, labels, magnets, and acrylics by providing an online proof. You can request change…