I first ordered these and my computer is older that Moses. I did not realize the color of the red was darker than I needed. I emailed Sticker Mule and had a response within 10 minutes. They were very helpful and resolved my issue with no problems at all. We have always been impressed with them, but even more so having used their customer service. 10 of 10 stars. Will use again. Great quality, great prices and great lead time. They always arrive quicker than promised. Will use again for our label needs!