An email inbox is created as part of the Reply setup process.
When you first set up Reply, you can either:
- Create an inbox using a free Reply email address, or
- Connect an inbox using your own custom domain.
If you choose a custom domain, Reply will guide you through the verification process. Once your domain is verified, your inbox will be ready to send and receive emails.
After setup, you can add additional email inboxes at any time by going to Settings > Channels > Email inboxes. You can create inboxes using either a Reply email address or your own verified custom domain.
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