How do I ensure a successful Commissions ID verification?

Here are some tips to ensure a successful Commissions ID verification.

  • Use a phone with an HD camera
  • Make sure you're in a well-lit room
  • Avoid busy backgrounds when taking photos of your ID and face
  • Remove your glasses and hat to match the appearance of your photo on your ID
  • Move slowly when we scan your face to help your camera capture it correctly.

You will have 24 hours to complete the process, during which time you can make up to 5 attempts at getting verified. If you continue to have trouble getting verified, please feel free to contact us, and we'd be happy to help!