Yes. If you do not have artwork available, upload a word document with your text set in the font and colour that you want printed. You can also use our free Studio tool to create…

It takes 3 days for a failed PayPal payment to become void. PayPal payments generally fail because your order total changed during proofing. If your order increases by more than 20…

If you sign up for an account using the same email as your previous order then we'll automatically add your prior order to your account. After sign up, you'll be able to reorder an…

Declines can happen for a variety of reasons. When we submit a charge to your bank, their automated systems determine whether or not to accept the charge. These systems take variou…

You cannot make a reorder with changes to the artwork. Reorders skip the proofing process and head straight into production. If you'd like to make changes to your previous artwork…

Yes, you can update your quantity prior to proof approval. Select the Edit option found on the proof page to update the quantity. Changes to the quantity will automatically update…

No, we don't provide an API for placing orders. If interested, vote for it to help us prioritize.

No, pricing is not affected by the number of colours in your design.

Currently, we only support payment by credit card & PayPal upon proof approval. Although we ask for a credit card during checkout, we don't charge it until all proofs are approved…

Yes, delivery is free for all orders to Australia. Shipping is by UPS or UPS Mail Innovations and includes all brokerage and customs duties. Turnaround is 4 business days standard…