Customer service principles
14 customer service principles that Sticker Mule uses to deliver great service to more than 100,000 customers.
Publicado por Anthony Constantino el
14 customer service principles that Sticker Mule uses to deliver great service to more than 100,000 customers.
Publicado por Anthony Constantino el
Compensation is hard to get right. It's a tool to keep us aligned, but it's easy to design a compensation strategy with harmful side effects.
Publicado por Anthony Constantino el
13 principles of manufacturing designed to bring consistency to decision making so that we are always headed in that direction.
Publicado por Anthony Constantino el
Content multiplies as you grow so it is important to foster a commitment to crafting high quality content early.
Publicado por Anthony Constantino el
To enjoy strong growth and solid financials, you pick high return projects and execute them quickly.
Publicado por Anthony Constantino el
Get the Sticker Mule secrets to using Slack with our remote team. Here are the guidelines we use, and suggest for other remote teams, as well.
Publicado por Anthony Constantino el
Here are 10 principles that guide all of our decisions at Sticker Mule.
Publicado por Anthony Constantino el
Building an international ecommerce company isn't easy. So we've broken down the steps we've been following to help you get started.
Publicado por Anthony Constantino el
We look for 5 characteristics in new Sticker Mule team members to help maintain our culture as we grow.
Publicado por Anthony Constantino el
A/B testing has multiple hidden costs. We decided to mostly stop a/b testing for 6 reasons.
Publicado por Anthony Constantino el