• Why does it seem like you charged me twice?

    Our payment system is heavily tested to ensure the correct amount is charged and your transaction is completely secure. We use Stripe to process all payments because they are Level…
  • Why should I buy from Sticker Mule?

    Our aim is to be the Internet's favourite online printing service. Since launching in 2010, we printed custom stickers for more than 100,000 customers including Coca-Cola, Walmart,…
  • Why can't I make changes after approval?

    After approval your order is automatically sent to our print queue and begins production. Since fast turnaround is a priority for most customers, we aggressively automated our manu…
  • Can I split a payment across multiple credit cards?

    No, we currently do not support splitting a payment across multiple credit cards.
  • Can I place a text only order?

    Yes. If you do not have artwork available, upload a word document with your text set in the font and colour that you want printed. You can also use our free Studio tool to create…
  • How long until a failed PayPal payment becomes void?

    It takes 3 days for a failed PayPal payment to become void. PayPal payments generally fail because your order total changed during proofing. If your order increases by more than 20…
  • How do I reorder if I don't have an account?

    If you sign up for an account using the same email as your previous order then we'll automatically add your prior order to your account. After sign up, you'll be able to reorder an…
  • Why was my credit card declined?

    Declines can happen for a variety of reasons. When we submit a charge to your bank, their automated systems determine whether or not to accept the charge. These systems take variou…
  • How do I make a reorder with changes to the artwork?

    You cannot make a reorder with changes to the artwork. Reorders skip the proofing process and head straight into production. If you'd like to make changes to your previous artwork…
  • Can I update my quantity after ordering?

    Yes, you can update your quantity prior to proof approval. Select the Edit option found on the proof page to update the quantity. Changes to the quantity will automatically update…