A compliance text is a short, required message that is automatically sent before your first SMS campaign message in Notify.
It helps ensure your SMS campaigns follow U.S. carrier regulations and messaging laws. The compliance text informs subscribers that they're receiving alerts and explains important details such as:
- Message frequency may vary
- Message and data rates may apply
- How to get help (reply HELP)
- How to unsubscribe (reply STOP)
For example:
Compliance message:
"Notify: Welcome to our alerts! Msg freq. may vary. Msg & data rates may apply. Reply HELP for help, STOP to cancel."
Your campaign message follows immediately after:
"Hi Jane! Use code SAVE20 for 20% off your next order at our store. Shop here: [Link]"
Subscribers do not need to reply or confirm anything for your campaign message to be delivered. The compliance text is informational and does not delay your campaign.
There is no additional cost for the compliance text. It's included automatically as part of your campaign.
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