• Do you offer expedited ship methods?

    Yes, for US orders over $21, we offer UPS 2nd day air for free. Next-day air is also available for an additional charge. For delivery to Canada, we offer a 2-day rushed shipping o…
  • What is your turnaround time?

    Standard turnaround time for all US locations is 4 business days production plus 2-day shipping. We also offer rushed shipping options depending on your order total and destination…
  • Can I update my shipping address on an existing order?

    Yes! If your order hasn’t shipped yet, you can update your shipping address. To do this, go to the order details in your account and select Edit address.
  • Do you allow split shipments?

    We don't support splitting one order into multiple shipments going to separate addresses. Currently, we require one order per shipping address.
  • Will you blind ship my order?

    No, we do not have the ability to blind ship orders.
  • Can I request a change after I approve my proof?

    No, changes cannot be made after proof approval. Review your proof carefully before approving it. Once it's approved, we automatically add your order to our production queue and ai…
  • How do I indicate a cut line in my artwork?

    We'll automatically create a cut line for you and show how we intend to cut your custom stickers, labels, magnets, and acrylics by providing an online proof. You can request change…
  • What if my artwork is low quality?

    If your artwork is low quality, we will let you know and recommend next steps, such as using Upscale to increase the resolution of your image for free, or using Redraw to upgrade y…
  • How does store credit work?

    Store credit applies automatically during checkout if your order total is $30 or more before tax. You should also know that: You must be logged into your account in order to use y…
  • Can you make window stickers?

    Yes, we offer six types of stickers that can be used on windows. Our front adhesive stickers are sticky on the front of the design and are uniquely made to be placed on the inside…