• Why does it seem like you charged me twice?

    Our payment system is heavily tested to ensure the correct amount is charged and your transaction is completely secure. We use Stripe to process all payments because they are Level…
  • Why can't I make changes after approval?

    After approval, your order is automatically sent to our print queue and begins production. Since fast turnaround is a priority for most customers, we aggressively automated our man…
  • How do I reorder if I don't have an account?

    If you sign up for an account using the same email as your previous order then we'll automatically add your prior order to your account. After sign up, you'll be able to reorder an…
  • Why was my credit card declined?

    Declines can happen for a variety of reasons. When we submit a charge to your bank, their automated systems determine whether or not to accept the charge. These systems take variou…
  • How do I make a reorder with changes to the artwork?

    You cannot make a reorder with changes to the artwork. Reorders skip the proofing process and head straight into production. If you'd like to make changes to your previous artwork…
  • Do you offer an API for placing orders?

    No, we don't provide an API for placing orders. If interested, vote for it to help us prioritize.
  • Do you ship to Australia?

    Yes, shipping is free for all orders to Australia. Shipping is by UPS or UPS Mail Innovations and includes all brokerage and customs duties. Turnaround is 4 business days standard…
  • What does international shipping cost?

    We ship worldwide via UPS Worldwide Expedited and UPS Mail Innovations. Enter your destination and order total to calculate your shipping cost.
  • Do you ship to Canada?

    Yes, shipping is free for all orders to Canada. We offer UPS or UPS Mail Innovations shipments. We also offer a 2 day rushed shipping option for an additional $38. Shipping includ…
  • How do I install a custom wall graphic?

    Custom wall graphics are designed for easy installation. Wall decals are removable for up to 6 months under normal circumstances. Avoid applying to freshly painted walls (wait 7 d…