Any new order will receive a free online proof within 4 hours of checkout. Although we ask for a credit card upfront, we do not charge it until your proof is approved.
Some orders…
Declines can happen for a variety of reasons. When we submit a charge to your bank, their automated systems determine whether or not to accept the charge. These systems take variou…
Login to your account and select reorder. We will display all of your prior items so you can easily reorder them. If you don't have an account yet, sign up after ordering and we wi…
We do not offer coupon codes or promotional codes for stickermule.com. Additionally, there is no coupon code field during checkout. Sites that offer a specific code or percentage o…
We make it easy to cancel your order or individual items anytime before you approve your proofs. Please note that after you approve a proof, you cannot cancel an order.
###Cance…
You can pay us online using:
Visa
Mastercard
American Express
Discover Card
PayPal
We also accept payment via wire transfer or ACH on a case-by-case basis.
If you're interested…
Yes! For approval within minutes, apply for tax exemption here. Once approved, sales tax will be removed from your current and future orders.
Related: What states require sales ta…
After approval, your order is automatically sent to our print queue and begins production. Since fast turnaround is a priority for most customers, we aggressively automated our man…
No, we don't provide an API for placing orders. If interested, vote for it to help us prioritize.
You cannot make a reorder with changes to the artwork. Reorders skip the proofing process and head straight into production.
If you'd like to make changes to your previous artwork…
If you sign up for an account using the same email as your previous order then we'll automatically add your prior order to your account. After sign up, you'll be able to reorder an…
Alabama
Alaska - Dependent on local jurisdictions
Arizona
Arkansas
California
District of Columbia
Colorado
Connecticut
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Ke…
Since we give everyone a chance to get a $10 credit via our referral program, we need to require a minimum order size before store credit can be applied. Initially, we launched wit…
Our website displays the total cost for all items. There are no additional charges beyond what we display during the ordering process, aside from tax.
We also created a quick orde…
Reusing artwork is more flexible than reordering, as artwork repurposing allows you to order a different product or size with the same design.
You can also request changes to the…
Yes, to view multiple design variations, you will need to add a line item to your cart for each variation. For example, if you want to see your design with a red, green and blue ba…
Please contact us for details.
We include a link to your invoice when we send your shipment notification email. It's also possible to download invoices for prior orders by accessing your order history as shown b…
Once your order is placed, you have until 5pm EST the following business day to approve your proof, or your delivery date will move forward the corresponding number of days.
For o…
No, we currently only accept payment via debit card, credit card, or PayPal.
If you have more than one unapproved proof, you can cancel it without canceling your entire order. To cancel a proof, view it and click order details, then click "cancel this item"…
Our payment system is heavily tested to ensure the correct amount is charged and your transaction is completely secure. We use Stripe to process all payments because they are Level…
We do not provide free stickers. Our preference is to treat all customers fairly and consistently. Giving free products to some people but not others doesn't fit with our values. F…
A small percentage of banks flag transactions from our payment processor (Stripe) as recurring when they are not. We are waiting on Stripe to resolve this issue.