All orders receive a free online proof within 4 hours of checkout. Although we ask for a credit card upfront, we do not charge it until your proof is approved.
Changes will be mad…
Our website displays the total cost for all items up to 10,000 units. There are no additional charges beyond what we display during the ordering process, aside from tax.
We also c…
We do not offer coupon codes or promotional codes for stickermule.com. Additionally, there is no coupon code field during checkout. Sites that offer a specific code or percentage o…
Yes, to view multiple design variations you will need to add a line item to your cart for each variations. For example, if you want to see your design with a red, green and blue ba…
Yes, all prices include full color printing. There are no additional charges beyond what's listed on our web site.
Yes, during proofing we will notify you of any size changes and update your total price accordingly. This makes your ordering easier if you don't know your exact size. You can ente…
Login to your account and select reorder. We will display all of your prior items so you can easily reorder them. If you don't have an account yet, sign up after ordering and we wi…
After approval your order is automatically sent to our print queue and begins production. Since fast turnaround is a priority for most customers, we aggressively automated our manu…
We include a link to your invoice when we send your shipment notification email. It's also possible to download invoices for prior orders by accessing your order history. A tutoria…
Yes! You can add more items if your order has not yet entered production. Contact our customer support team, and they'll be happy to help you make changes!
Declines can happen for a variety of reasons. When we submit a charge to your bank, their automated systems determine whether or not to accept the charge. These systems take variou…
No, we currently only accept payment via debit card, credit card, or PayPal.
No, reorders skip our proof approval process and go directly into our production queue. Keep in mind, if you add additional items to your order, then only the reordered items will…
Currently, we only support payment by credit card & PayPal upon proof approval. Although we ask for a credit card during checkout, we don't charge it until all proofs are approved.
Yes, we accept PayPal. We let you select PayPal as a payment method during checkout, but we do not actually charge your PayPal account until your proofs are approved. Your order ca…
No, but we do not charge your credit card until all proofs for your order are approved. This allows us to immediately begin work on your order upon approval to ensure the fastest p…
Our reorder feature takes your previous production file and sends it straight to production. To place a reorder with changes, you'll need to submit a new order and go through the p…
Yes. Once an item is added to your cart you can choose any previously ordered design for your new product or dimensions.
Contact us for details.
We do not provide free stickers. Our preference is to treat all customers fairly and consistently. Giving free product to some people, but not others doesn't fit with our values. F…
Yes, we accept all major credit cards.
Since we give everyone a chance to get a $10 credit via our referral program, we need to require a minimum order size before store credit can be applied. Initially, we launched wit…
A small percentage of banks flag transactions from our payment processor (Stripe) as recurring when they are not. We are waiting on Stripe to resolve this issue.
Our payment system is heavily tested to ensure the correct amount is charged and your transaction is completely secure. We use Stripe to process all payments because they are Level…
Our aim is to be the Internet's favorite sticker printer. Since launching in 2010, we printed stickers for more than 100,000 customers including Coca-Cola, Walmart, Google, Twitter…
You can pay us online using:
Visa
Mastercard
American Express
Discover Card
PayPal
We also accept payment via wire transfer or ACH on a case-by-case basis.
If you're interested…
If you sign up using the same email as your previous order then we'll automatically add your prior order to your account. After sign up, you'll be able to reorder any previously or…
It takes 3 days for a failed PayPal payment to become void. PayPal payments generally fail because your order total changed during proofing. If your order increases by more than 20…
Yes. If you do not have artwork available, upload a Microsoft Word document with your text set in the font and color that you want printed. You will need to make sure "Embed fonts…
No, we currently do not support splitting a payment across multiple credit cards.
No, pricing is not affected by the number of colors in your design.
Yes, you can increase your quantity prior to proof approval.
Select the "Edit" option found on the proof page to update the quantity. Changes to the quantity will automatically up…
No, we don't provide an API for placing orders. If interested, vote for it to help us prioritize.
You cannot make a reorder with changes to the artwork. Instead, start a new order and upload the existing artwork with or without your changes. You can make comments and request ch…
If you no longer wish to receive freebies with your orders (i.e. Sticker Mule branded stickers and coasters), you can opt out in your account settings.
You can turn freebies back…
Yes, we ship worldwide using UPS. Shipping costs and estimated delivery dates are displayed during checkout.
After choosing a product, size and quantity, you can choose to upload new artwork or select a past design.
Reusing artwork is more flexible than reordering, as artwork repurposing…
Yes. On the cart page, simply click the "Share your cart" link at the bottom. This will generate a URL that you can share with other people, so they can finish your order. Shared i…
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We make it easy to cancel your order or individual items anytime before you approve your proofs. Please note that after you approve a proof you cannot cancel an order.
After you p…
Yes! For approval within minutes, apply for tax exemption here. Once approved, sales tax will be removed from your current and future orders.
Yes, we offer an order-ahead feature at checkout. You can schedule a delivery date up to a year in advance. The delivery price is the same as the standard delivery option. Just cli…